The MyAffinity App is the latest amenity available to residents at Affinity Living Communities. MyAffinity provides dozens of features you can use to enhance your lifestyle. Pursue your passions and make new connections. Stay informed about events in your community while staying in touch with friends and family. Enrich your life with curated services including games, rides, trivia, wellness and fitness classes, and even new recipes to try. All of these features are backed by our Tech Concierge service.
MyAffinity was developed with all of our residents in mind. Designed to bring residents together with each other, their communities, and the services they want most at the push of a button all with an easy-to-understand interface designed for seniors of all technological skill levels.
The MyAffinity app is free and available on the Google Play Store, Apple App Store, and Amazon App Marketplace. Some third-party services suggested by MyAffinity may have costs associated with their use.
MyAffinity is available for most mobile devices including smartphones and tablets. You can download the app from the Google Play Store or Apple App Store. Download instructions are available here.
After downloading MyAffinity to your device, you can request your login using your phone number or email address. Just follow the following steps:
1. Download the MyAffinity app from the Google Play store or the Apple App Store.
2. Open the app.
3. Enter your email address or phone number and press Request Login.
4. Check your email or text messages for your login invitation and press the link.
5. Enter your information to create your account.
6. Review and accept the terms and conditions by checking the box.
7. Press Activate Account
For assistance with the MyAffinity app, press the phone icon in the bottom right corner that says Support. You can also call MyAffinity Support directly at (888) 808-0791 or by pressing the Support icon in the lower right-hand corner of the MyAffinity app. Our support team is available Monday – Friday: 8am – 5pm PST. Additionally, you can find video tutorials, FAQs, and downloadable instructions for all features and services in the app here.
The Tech Concierge is a team of support experts who are available to assist residents and their family members with the MyAffinity App and the associated services. More than just Tech Support, the Tech Concierge team is dedicated to helping you use MyAffinity to enhance your Affinity lifestyle.
You can change the font size for your MyAffinity app using the following instructions:
1. Click Options in the lower left corner
2. Click User Settings
3. Font Size will display 2 options, small and large – click on the green circle with your desired font size.
4. To save changes, click Back in the upper left corner
The app will also prompt you to select your desired font size the first time you log in to MyAffinity.
Private Mode allows you to remove yourself from the Resident Directory so that other residents are not able to request you as a Friend in MyAffinity. If you have enabled Private Mode, you can enjoy all of the great features MyAffinity has to offer, but you will not be listed in the Resident Directory. You can still send Friend invitations to other residents listed in the directory, and residents who have previously chatted with you in MyAffinity will be able to continue to do so. Affinity Staff can still communicate with you if you have Private Mode enabled.
Your family can also download and utilize the MyAffinity to chat, play games, or participate in other activities with you. You can invite family using the following instructions:
1. Click Options in the lower left corner
2. Click User Settings
3. Click Invite Family
4. Fill out the email address, first name, and last name for your family member
5. Click Send Invitation
Your family member will then receive an email invitation to download and sign up for MyAffinity through the app.
We would love to hear your suggestions! You can submit suggestions here.
MyAffinity has a variety of features that make meeting your neighbors easier than ever. Here are a few ways you can meet your neighbors using the MyAffinity app:
– Access the event calendar and community announcements by pressing the Community button on the MyAffinity home page.
– You can send Friend invitations to your neighbors in MyAffinity by pressing the Social button and then pressing Resident Directory. Choose the resident you wish to connect with and press Invite Friend. They will receive a notification of your request that they can accept.
– Chat with residents who are your MyAffinity friends by pressing the Chat button in the upper right hand corner of MyAffinity.
– Press the Social button to access the community discussions and a resident directory.
More information about how to use the community discussion boards can be found here.
The Resident Directory is a list of all residents in the community. You can access the Resident Directory by pressing the Social button on the MyAffinity home page. From here you can invite your neighbors to be your friend on the app by clicking Invite Friend, once your invitation is accepted you will be able to chat and play games with your friends. More information about the Resident Directory can be found here.
You can chat with both staff and your neighbors by pressing the Chat button in the upper right corner of the MyAffinity app. The chat feature can be used to chat with both your neighbors and staff. More information about using the Chat feature is available here.
Pressing the Social button on the MyAffinity home page will allow you to participate in community discussions. More information about how to use the discussion feature can be found here.
To report a post for inappropriate content, press the Report Topic or the! (exclamation mark) button near the post’s title. You will be asked to review what constitutes inappropriate content and press Yes or No accordingly.
All reported posts will be reviewed by the administration. Reports may result in inappropriate content being removed from the message boards or other actions as deemed appropriate by the administration.
You can create an event in the community calendar by pressing the green Create Event button at the top of the calendar page. You will be asked to enter your event’s details such as date, time, location, name, and whether or not RSVP is required. Once the details are entered, press Publish to submit your event. Affinity staff members will be notified of your event submission. Staff will review the event for approval, and once it is approved, the event will appear in the Calendar for all members of the community. More information about the community calendar can be found here.
Press More next to the name of the event to view the details. You can then press RSVP to confirm you will be attending that event.
You can send the staff a message by clicking the Community button on the MyAffinity home page. From here you will click Message Staff. Simply type your message for Affinity staff into the bar at the bottom of the app. Press the green arrow to the right to send. More information about staff messaging can be found here.
You can submit a maintenance request by pressing the Community button on the MyAffinity home page. To reach out to maintenance staff, press the Maintenance button. Here you can chat with maintenance staff to submit any requests that you may have. Simply type your message for Maintenance into the bar at the bottom of the app. Press the green arrow to the right to send.
Each service available in the MyAffinity app for rides and food delivery requires that you download their app and create an account within their apps. Instructions for creating an account and using each service for the first time are available here. Additionally, you may contact our support team at any time or request an appointment with one of our concierge team members who would be happy to assist with signing up for and using these services.
The services in MyAffinity’s Food, Rides, and Entertainment menus are third-party services that have been hand-picked by MyAffinity for recommendation to you. These great services are not affiliated with MyAffinity or Affinity Living Communities. When you begin using one of these services from the MyAffinity app, you will leave MyAffinity and be directed to install and log in to the providers’ apps. MyAffinity provides a one-touch pathway to each service but does not provide the services directly and does not track or retain the login information for third-party services.
You can contact the support team for the service that you are having issues with. Instructions for contacting the service provider’s support department can be found here. If you need assistance reaching out to support for one of these services, call the MyAffinity Tech Concierge at (808) 888-0791.
Absolutely! You can submit suggestions on the web: MyAffinity Local Destination Suggestions.
Each streaming service can be accessed by clicking the Entertainment button. Then, tap the button for the streaming service you would like to set up an account for. You will be directed to install or sign in to the app for that service. Each service will have its own app and process for creating and paying for an account. More information about setting up these services can be found here.
You can contact the support team for the service that you are having issues with. Instructions for contacting the service provider’s support department can be found here. If you need assistance reaching out to support for one of these services, call the MyAffinity Tech Concierge at (808) 888-0791.
If you’d like to suggest a movie or show for MyAffinity Recommendations, you can submit suggestions here: MyAffinity Entertainment Recommendations.
You can play games by pressing the Games button on the home screen. You will see a list of games. Press the name of the game you would like to play. Some games can be played by yourself and some games such as MyAffinity Trivia are social experiences played live with your neighbors. More information about playing games in MyAffinity can be found here.
MyAffinity Trivia is a live, hosted quiz game, played right on the MyAffinity app and available to all residents in your community. Games will be announced in the MyAffinity App and will also be posted on the MyAffinity community events calendar. To play, simply press the MyAffinity Trivia button during the time the game is scheduled, and select the game. More information about MyAffinity Trivia can be found here.
MyAffinity will continue to provide new content for all of the features and services, including games. When new games are added, we will announce them in the MyAffinity App.
Absolutely! We would love to hear about the kinds of games you would enjoy. You can submit suggestions on the web: MyAffinity Suggestions.
You can access Fitness Challenges by clicking the Wellness button on the Home page. From here, click Fitness Challenge. This will display a list of the available challenges for your community. To join a Fitness Challenge, click on the challenge you’d like to participate in and then click Join. Fitness Challenge activity can be reported to your community staff by using the Chat feature.
You can see the Fitness Challenge Leaderboard by clicking on the Leaderboard button inside the challenge you’re participating in. The Leaderboard button looks like a small trophy.
You can submit recipe suggestions online: MyAffinity Recipe Suggestions.
You can suggest Fitness Classes and Challenges online: MyAffinity Suggestions.
You may opt-out of all MyAffinity apps and services by filling out the form located here.